Privacy Policy

Last updated: 28 May 2026

Who we are

FESTAR provides event fire cover services across the UK. If you have any questions about this policy or your personal data, email us at ops@festar-eventfirecover.co.uk.

What we collect

• Information you submit through our enquiry form (name, email, phone, event details).
• Basic technical information (browser type, pages visited, referrer) via cookies — only if you accept.
• Correspondence you send to us by email or phone.

How we use it

• To respond to your enquiry and provide a quote.
• To deliver the services you book and stay in contact about your event.
• To improve our website and understand which pages are most useful.

Cookies

We use a small number of cookies to remember your consent choice and to record anonymous usage analytics (page views and clicks). Analytics are only recorded if you click "Accept" on the cookie banner. You can change your mind at any time by clearing your browser storage for this site.

Sharing your data

We do not sell your data. We share it only with trusted providers we use to run the business (hosting and database services) and where required by law.

How long we keep it

Enquiry and booking information is retained for as long as needed to provide services and meet our legal and accounting obligations. Analytics records are kept for up to 24 months.

Your rights

You can ask us to access, correct or delete your personal data, or to stop using it for a particular purpose. Email ops@festar-eventfirecover.co.uk and we will respond within 30 days.

Changes

We may update this policy from time to time. The "last updated" date above will reflect any changes.